Simple Telecommunications Ltd - Lift Emergency Telephone Lines
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VoIP Termination Provider VoIP Termination - Simple Telecoms has been providing VoIP termination for over 10 years, and we own and operate our own carrier grade voice platforms. As a result, Simple Telecoms can provide one of the best VoIP termination services in the VOIP marketplace. You can connect your softswitches, or PBX to our network via username and password or via a direct IP connection. Ideal for SOGER digital line resellers. All trunks are only setup for UK and EU termination only. A to Z SIP termination on request, and only available on prepaid accountsStandalone wholesale VoIP terminationActive channel rental from just £1.50 /month
Connect your PBX to or switch to us.
Flexible pricing: pay-as-you-go no contract All trunks are setup for UK and EU termination 1/1 (per second) Billing on most destinations Ideal for SOGER resellers or VoIP PBX's Ideal for your 3CX SIP Trunks
We operate and own voice switches  UK Rates Per MinutePer second billingUK Geographic Peak0.0057UK Geographic off Peak0.0041UK Geographic Weekend0.0038UK Freephone 08000.0045Non Geographic 03 (G21)0.012UK Mobile-O20.0099UK Mobile-Orange0.0099UK Mobile-Vodafone0.0099UK Mobile-T-Mobile0.0099UK Mobile-Three0.0099UK Mobile-Sky0.0099UK Mobile-Virgin0.0160UK Mobile-Lyca0.1594UK Mobile-Other0.1594Guernsey Mobile0.1764Jersey Mobile0.1467Rates listed are ex VATEU Landline Per Minute RatesPer second billingAustria Geographic0.0165Belgium Geographic0.057Bulgaria Geographic0.0682Croatia Geographic0.0585Cyprus RP Geographic0.0613Czech RP Geographic0.0194Denmark Geographic0.0084Estonia Geographic0.0121Finland Geographic0.0769France Geographic0.0108Germany Geographic0.0045Greece Geographic0.0132Hungary Geographic0.0214Ireland Geographic0.0094Italy Geographic0.0164Latvia Geographic0.4009Lithuania Geographic0.0174Luxembourg Geographic0.0142Malta Geographic0.0297Netherlands Geographic0.0133Poland Geographic0.0192Portugal Geographic0.0214Romania Geographic0.011Slovakia Geographic0.0285Slovenia Geographic0.0955Spain Geographic0.0065Sweden Geographic0.0195Rates listed are ex VATEU Mobile Per Minute RatesPer second billingAustria Mobile0.0262Belgium Mobile0.2475Bulgaria Mobile0.0682Croatia Mobile0.0585Cyprus RP Mobile0.0613Czech RP Mobile0.067Denmark Mobile0.0262Estonia Mobile0.036Finland Mobile0.0535France Mobile0.0427Germany Mobile0.045Greece Mobile0.0593Hungary Mobile0.024Ireland Mobile0.0162Italy Mobile0.024Latvia Mobile0.2125Lithuania Mobile0.0585Luxembourg Mobile0.027Malta Mobile0.0283Netherlands Mobile0.0529Poland Mobile0.1002Portugal Mobile0.143Romania Mobile0.0198Slovakia Mobile0.0864Slovenia Mobile0.0239Spain Mobile0.0843Sweden Mobile0.02535Rates listed are ex VATSIP Trunk Per Channel CostChannels can be increased or decreased at any point. However, the minimum billing period is one month 1/5 Channels £3.25 per channel 6/10 Channels £3.00 per channel 11/20 Channels £2.50 per channel 21/30 Channels £1.50 per channel  If you are a Wholesale or reseller provider of calls - VAT Section 55a
As of 1 February 2016, HM Revenue & Customs (HMRC) have introduced a domestic reverse charge procedure for wholesale supplies of telecommunications. The changes only affect voice and related data services (such as SMS) but do not affect data, access or line rental services or any supplies for final consumption. The change means that it is the responsibility of the customer, rather than the supplier, to account to HMRC for VAT on supplies of telecommunications services. The customer will still be entitled to recover the VAT accounted for as input tax as part of the reverse charge accounting procedure. VoIP trunk informationWholesale SIP Trunk Payment Information? With the exception of Inbound DDI rental and some managed services we work exclusively on a prepayment. We do not take Western Union or PayPal payments. In addition, payments must come from the company we have the agreement with; we do not allow payments to be made via third parties. funds received into our bank account will be credited to your account once cleared. How do I connect a SIP Trunk to my PBX or Softswitch? We offer two different ways to connect to us. We can simply provide you with a Username and password, which is more commonly use on PBX's. Or a direct IP connection, which is much more secure. Do you terminate to premium rate services? Unfortunately, not. Any number starting 09 and some 08 numbers are not in routing, and thus will not be terminated. Can you provide UK telephone numbers? Yes, we can get almost any telephone number from most towns and cities. These number/s would be delivered to you via your SIP trunk. Why do you charge for channels when some other providers do this for free? Nothing in life is free. There is cost to someone, somewhere. We run and own our own carrier class switches, (Not PBX's) to provide you with termination, and these must be based in very expensive data centres, along with very expensive power cost. On top of this we must maintain and make sure there is enough capacity for all our customers and add more when needed. All of this has a cost! Charging a per channel cost also reduces the number of customers who connect, but send next to no traffic, thus taking up capacity for other more active customers. Do you offer a full A to Z termination? We do offer a Full A to Z rate deck on request. How many SIP trunk channels do I need? You need at least one SIP channel for every call happening at a given time. For example, 30 simultaneous calls, in or outbound will require 30 channels. The more your company grows, the more calls you will send and receive. As a rule, large companies will need more SIP channels than smaller businesses. What is SIP trunk capacity? A SIP trunk is the connection between your phone system (PBX) or your softswitch and the public switched telephone network (PSTN). Because a SIP trunk can hold an unlimited number of channels, you only need one SIP trunk. The number of SIP channels you need will depend on how many concurrent calls your business tends to make, both inbound and outbound. What are concurrent calls? The idea of concurrent calls is based around a user having access to multiple phone calls at a single point in time. Typically, we see our customers use multiple simultaneous calls by having an active call paired with a call on hold. This can also be determined by your PBX licence. For instance, if you are running a 3CX PBX with a licence for 8 simultaneous calls, you would only need 8 SIP channels, as this is the maximum the PBX will allow at any one point. Will VoIP slow down my internet? In most situations, the calls themselves are very, very small, and will barely impact your internet speeds. However, this is not to say that your internet speed doesn't impact your VoIP call quality. ... But the bottom line is no, your VoIp phone calls won't detrimentally impact your internet speeds. But the traffic on your network can impact the VoIP calls. Some businesses opt to run one network for the internet side, and a separate lower bandwidth feed just for the VoIP side. Do we have access to make 999 calls? Access to emergency calls (999) is only available if your number/s ranges are held on our network. Any identifiable Emergency calls are exempt from UK CLI validation rules. Simple Telecoms will not remove or replace CLI details or reject a call due to CLI validation failure. It is the end user’s sole responsibility to notify us of a change of address/location where the service is being used on a premiant bases. Should a call be made from a number that is NOT held on our network to the emergency services and we receive a notice from them that the operators and authorities could not identify your location and phone number when you dial 999/112, we will pass on any cost or fine associated with this call on to the trunk customer. What are the Ofcom CLI Requirements? Ofcom introduced new CLI (Calling Line Identity) guidelines intended to reduce the volume of nuisance calls arriving at UK users. These came into force in October 2018 and placed two key obligations on CP’s:
1. Block calls where CLI values are determined to be invalid. 2. Either substitute CLI or block calls where values are considered to be unreliable or where no value is received. Our switches check and validate CLIs in real time. And any found not to be compliant will be blocked. However, in most cases the PBX or softswitch provider should of set up the system to make sure you are compliant with this directive. |
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