CPI (Consumer Price Index) price increases
If you sign up to a new contract or renew your contract for a Mobile SIM service (including call charges, features, add-ons and Mobile broadband plans) the monthly price will increase each year from April 1st each year. That increase is based on the Consumer Price Index (CPI) Rate of inflation which is published in January each year plus 3.9%. If CPI is negative, we’ll only apply the 3.9%
Openreach withdrawal of copper-based voice lines
The UK’s telephone network is changing after a century
As reported in the National Press and the BBC, Openreach is withdrawing ALL copper-based voice telephone lines from the UK’s network on December 31st 2025, as the network will reach its end of life.
The September the 5th 2023 "Stop Sell" will impact new supply, working line takeovers, restarting of stopped lines, migrations to a different Communications Provider (CP) transfers, addition of broadband to copper voice lines, bandwidth modification, or any modification to existing copper line installation.
Openreach has announced (01.02.2023) that, as part of their plan to retire older copper analogue UK phone services by December 2025, they will conduct a trial that "responsibly [adjusts] the performance of the remaining analogue services” (i.e. blocking out-bound calls and limiting broadband ISP speeds) to "encourage” customers to upgrade to new digital lines.
After the 31st of December any customers still using copper-based lines for their telephone service, and in some cases existing broadband services, will find their service/s will no longer work. Customers that have not migrated their current telephone service to the new VoIP alternative service by this date will lose voice service, along with their telephone number.